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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Daniel Carlton

November 29, 2025

5  out of  5
rating by Daniel Carlton
"was pulled over and tag bout to be taken. made the call to Jared and he sent documentation and talked to officer ,saved the day and i was thinking i was s.o.l being after 5 pm. thanks for being super hero that day ofcourse 5 stars"
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Nic Capuzzi

November 26, 2025

5  out of  5
rating by Nic Capuzzi
"Just set up a new policy with Thomas and I would highly recommend him. He made the whole process easy, it was a great price, and was an amazing person!"
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Gabriel Martinez

November 25, 2025

5  out of  5
rating by Gabriel Martinez
"The simplicity of getting insured with this team is amazing Emma Dozier has helped me recently and just always is on point and awesome! Thank you!"
We responded:
"Hey Gabriel, I'm really glad to hear that the process was smooth and easy for you! Thanks a lot for recommending our team! If you ever need anything else, we're here to help. - Jared DeSensi - State Farm Insurance Agent, Charlotte, NC"
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Phil Bernstein

November 24, 2025

5  out of  5
rating by Phil Bernstein
"I worked with Thomas on transferring my auto insurance from out-of-state to North Carolina. He earned my trust, was very helpful and patient with his explanations, and was great to work with. I got a good deal and finished the process quickly. Thanks Thomas!"
We responded:
"Thank you, Phil, for your kind words and for taking the time to share your experience. We're glad to hear that Thomas was able to assist you effectively with your auto insurance transfer. If you need any further assistance, feel free to reach out."
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Sean Tate

November 24, 2025

5  out of  5
rating by Sean Tate
"Chris was amazing. He had all the answers to our questions and was able to text me through everything. I really enjoyed working with him."
We responded:
"Thank you, Sean, for your kind words about Chris. It's great to hear that he was able to assist you effectively and make the process smooth. We appreciate your feedback and look forward to serving you again."
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Doctor Hassan

November 21, 2025

5  out of  5
rating by Doctor Hassan
"I have very good experience he is very helpful I’m last 10 years with liberty mutual but how he talk and help I came State Farm insurance"
We responded:
"Thank you, Doctor Hassan, for your kind words and for choosing to work with us. It's great to hear that our service has made a positive impact on your decision to join State Farm. If you ever need assistance, feel free to reach out."
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Calla Calzadilla

November 21, 2025

5  out of  5
rating by Calla Calzadilla
"Chris was very helpful in getting me and my husband set up for our new policy. We’ve moved from out of state which brings its own complications, but Chris was straightforward and easy to understand, and walked me through the whole process, even giving me tips to tackle the next steps I have to do at the DMV. I would recommend this State Farm location due to its quality customer service. Thanks Chris!"
We responded:
"Thank you, Calla, for your kind words and for choosing us during your move. It's great to hear that Chris was able to assist you and your husband with your new policy and provide helpful guidance. We appreciate your recommendation and look forward to continuing to serve you."
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Doug Shugarts

November 21, 2025

5  out of  5
rating by Doug Shugarts
"Set up new auto and home policies with Shelton. Very easy to work with and does a great job."
We responded:
"Thank you, Doug, for your feedback! It's great to hear that Shelton made the process of setting up your auto and home policies easy and effective. We appreciate your support and look forward to continuing to serve you."
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Laura Hitchcock

November 20, 2025

5  out of  5
rating by Laura Hitchcock
"Shelton was amazing helping me get great rates and adding a new vehicle. It’s always nice knowing I can call someone personally!"
We responded:
"Thank you, Laura, for your kind words! We're glad Shelton could assist you with great rates and adding your new vehicle. It's great to hear you appreciate the personal touch. Take care!"
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Gabby Truett

November 19, 2025

5  out of  5
rating by Gabby Truett
"Emma was super helpful and friendly! Made switching my insurance a breeze!"
We responded:
"Gabby, thank you for your wonderful review! I'm glad Elena could assist you so effectively and make the switch to our insurance smooth and easy. We appreciate your feedback and look forward to helping you with any future needs. - Jared DeSensi - State Farm Insurance Agent, Charlotte, NC"
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Salvador Ocampo

November 18, 2025

5  out of  5
rating by Salvador Ocampo
"Muchas gracias Chris por tu amabilidad en tu servicio"
We responded:
"Gracias, Salvador, por tus amables palabras sobre el servicio de Chris. Nos alegra saber que tu experiencia fue positiva. Estamos aquí para ayudarte con cualquier cosa que necesites."
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Quandella Walker

November 17, 2025

5  out of  5
rating by Quandella Walker
"Very helpful and friendly explained the policy to me in the best way possible helped me and my father access discounts that lowered our quote with giving us coverage for multiple other things !"
We responded:
"Thank you, Quandella, for your kind words and for taking the time to share your experience. It's great to hear that we could assist you and your father in understanding the policy and accessing discounts. We're here to help whenever you need us."
Profile photo of Jess G

Jess G

November 14, 2025

5  out of  5
rating by Jess G
"We set up our home and auto insurance (changing over to State Farm) today with Shelton. Not only did he save us money on our home insurance and coverage on our 3 cars, but he was friendly, personable, and went over our options thoroughly. I didn't feel pressured but rather well-informed and like I was talking to a friend. I highly recommend working with Shelton and choosing State Farm."
We responded:
"Thank you, Jess, for sharing your experience with Shelton and our team. It's great to hear that you felt well-informed and comfortable during the process. We appreciate your recommendation and look forward to continuing to serve your insurance needs. "
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Kylie M

November 14, 2025

5  out of  5
rating by Kylie M
"chris garcia was awesome! super quick & helpful!"
We responded:
"Thank you, Kylie, for your feedback! We're glad to hear that Chris provided quick and helpful service. We appreciate your support!"
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Jonathon Lewis

November 13, 2025

5  out of  5
rating by Jonathon Lewis
"I worked with Chris on a couple different policies and he’s been great! Very communicative and followed up exactly when expected. I highly recommend working with him for any insurance needs."
We responded:
"Thank you, Jonathon, for your kind words about working with Chris. It's great to hear that his communication and follow-up met your expectations. We appreciate your recommendation and look forward to assisting you with any future insurance needs."
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Caroline Cherry

November 12, 2025

5  out of  5
rating by Caroline Cherry
"I called to get a new auto policy in place and had a great experience. Thomas was super helpful and great to work with!"
We responded:
"We absolutely love seeing this! A perfect score is our favorite score. Thanks for sharing your superb experience and for making our week!"
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Grace Gaskin

November 12, 2025

5  out of  5
rating by Grace Gaskin
"I truly cannot express how grateful I am to Jared and his team. I reached out and the same day I was at ease with a new renter’s insurance policy. Jared took the time to work with me one on one so I could understand my policy and ensure I had everything I needed. You cannot go wrong choosing them for your insurance provider!"
We responded:
"Thank you, Grace, for your kind words and for choosing us for your renter's insurance. It's wonderful to know that our team helped you quickly and clearly. We're here whenever you need us."
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Sarah Nunn

November 12, 2025

5  out of  5
rating by Sarah Nunn
"Shelton was very patient and took so much time over the course of multiple calls to help me land on an auto policy that was far better than my previous insurance company and also helped me think through and address additional insurance needs."
We responded:
"Thank you, Sarah, for your kind words about Shelton's assistance. It's great to hear that he was able to help you find a better auto policy and address your insurance needs. We appreciate your feedback and look forward to continuing to serve you."
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Sonja Brittain

November 12, 2025

5  out of  5
rating by Sonja Brittain
"Shelton has been very helpful in reviewing my insurance needs, answering my many questions and identifying where I could save money by switching my coverage to State Farm! Thank you for all your help!"
We responded:
"Thank you for sharing your great experience! We are committed to maintaining this level of excellence and are thrilled to know we've earned your five-star approval. "
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Briquelle Martin

November 11, 2025

5  out of  5
rating by Briquelle Martin
"Great experience with Shelton to get renters insurance at a great price!"
We responded:
"Thank you, Briquelle, for your review! It's great to hear that Shelton was able to assist you with your renters insurance needs. We appreciate your feedback and look forward to serving you again."
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Swami Charan

November 7, 2025

5  out of  5
rating by Swami Charan
"Chris has been wonderful helping me to setup my auto and home policies. Appreciate all the help in patiently going over the details and options with me."
We responded:
"Your review just made our day! We love what we do, and it’s even better when we get to serve great customers like you!"
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Mariana Nunez

November 7, 2025

5  out of  5
rating by Mariana Nunez
"Great service, answered my million questions! Very helpful and attentive."
We responded:
"We greatly appreciate your feedback and are happy to know you had a positive experience! We look forward to continuing to fulfill your insurance needs."
Profile photo of Eric Hawkins

Eric Hawkins

November 7, 2025

5  out of  5
rating by Eric Hawkins
"I would just like to recognize Shelton. What a great conversation and personality. He was very knowledgeable on what I needed and made suggestions that I really appreciated. He was very patient. We had trouble getting in touch with each other today because I had a busy day, but there was something about him that I knew that I needed to get back in touch with him. I think I called him twice and he called me three times and we finally connected. I wouldn’t do that under normal circumstances, but he is a special person. I’ve been in business in sales and management for over 35 years.. I wish I would’ve had somebody like Shelton to work for me. Great personality, very knowledgeable, and very good representative for your company because he is very likable. I wish him the best . I pray blessings for him. Thank you Shelton you made my day better."
We responded:
"Thank you, Eric, for taking the time to share your experience with Shelton. It's great to hear how much you valued his knowledge and persistence in connecting with you. I'll be sure to pass along your kind words to him."
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Melissa Moore

November 5, 2025

5  out of  5
rating by Melissa Moore
"Just set up my policy with Chris, he was amazing, he went above and beyond to make sure all information was correct, and to make sure all my needs was met. Even went above to deal with me as my crazy work schedule in the fire sprinkler business is crazy busy but he was willing to reach out via text, email and call when it was convenient for me! Definitely an asset to the company as customer service seems to be a declining these days. His professionalism and kindness was much appreciated."
We responded:
"Thank you, Melissa, for sharing your experience with Chris. It's great to hear that he was able to accommodate your busy schedule and provide the service you needed. We appreciate your feedback and look forward to continuing to serve you."
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Michaela Henry

November 4, 2025

5  out of  5
rating by Michaela Henry
"Chris was amazing with helping me transfer my insurance over from a different state!"
We responded:
"Thank you, Michaela, for your kind words about Chris. We're glad he could assist you with your insurance transfer smoothly. If you need anything else, feel free to reach out."