State Farm® Insurance Agent Jared DeSensi
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Loui Cowles
November 7, 2024
5
out of
5
rating by Loui Cowles
"Kirstin was super helpful, solved my query during one phone call. Very polite, too!"
We responded:
"Kirstin is indeed a valuable member of our team, and I'm glad she could assist you with your insurance needs! We appreciate your feedback and look forward to helping you with any future needs. - Jared DeSensi - State Farm Insurance Agent, Charlotte, NC"
Maria Kremer
November 6, 2024
5
out of
5
rating by Maria Kremer
"Elena Palmietto is amazing, very quick and attentive. Difficult to get a hold of Jared but Elena was able to help me just fine."
We responded:
"Maria, thank you for your kind words! I'm glad Elena was able to assist you promptly and attentively. We appreciate your feedback and are always here to help with any future needs. - Jared DeSensi - State Farm Insurance Agent, Charlotte, NC"
Kevin Carpenter
November 4, 2024
5
out of
5
rating by Kevin Carpenter
"Elena always responds to my requests/issues promptly and cheerfully! I highly recommend her and the DeSensi State Farm team!"
We responded:
"Thank you for the five stars, Kevin! And thank you for the praise for Kirstin!"
Gabby Truett
November 1, 2024
5
out of
5
rating by Gabby Truett
"Elena was super helpful and friendly! Made switching my insurance a breeze!"
We responded:
"Gabby, thank you for your wonderful review! I'm glad Elena could assist you so effectively and make the switch to our insurance smooth and easy. We appreciate your feedback and look forward to helping you with any future needs. - Jared DeSensi - State Farm Insurance Agent, Charlotte, NC"
Mike Lescak
October 31, 2024
5
out of
5
rating by Mike Lescak
"Ms.(or Mrs.) Kirstin was very helpful and pleasant to talk to. She seemed to always have a smile on her face when we talked and she laughed a lot. It was nice to have some light on a depressing and bleak day."
We responded:
"Thank you, Mike! We are fortunate to have hard-working team members, like Kirstin, who do their best for our customers. Thank you for trusting us with your coverage needs! We greatly value your support and feedback."
Ben MacDermott
October 25, 2024
5
out of
5
rating by Ben MacDermott
"Working with Jared’s office was a great experience! The team is very knowledgeable and I was able to get a much better deal with my insurance rate and coverages. Highly recommend using them!"
We responded:
"Ben, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help you protect what matters most."
Tiffany Fish
October 18, 2024
5
out of
5
rating by Tiffany Fish
"Elena is always so pleasant to talk with and helps me with every question I have. Happy to be in her care :)"
Barbara Lindsey
October 17, 2024
5
out of
5
rating by Barbara Lindsey
"Very good experience. Agent James Soriano was very willing to help to get us an automobile policy that was in our price range. Thank you so much James."
We responded:
"Thank you, Barbara, for sharing your positive experience! I'm glad James was able to assist you in finding an auto policy that fits your budget. We appreciate your kind words and are always here to help with any future needs. - Jared DeSensi - State Farm Insurance Agent, Charlotte, NC"
Gene L
October 11, 2024
5
out of
5
rating by Gene L
"Quick, friendly and easy to get a quote for homeowners and auto insurance. He gave us a reasonable coverage."
We responded:
"Gene, thank you for your wonderful review! I'm glad you found the process of getting a quote for homeowners and auto insurance quick and friendly. Providing reasonable coverage is always our goal. If you have any further questions or need assistance in the future, feel free to reach out. - Jared DeSensi - State Farm Insurance Agent, Charlotte, NC"
Richard Daniels
October 9, 2024
5
out of
5
rating by Richard Daniels
"Trust is paramount when it comes to insurance and Kirstin Siddall at The DeSensi Insurance Agency has earned mine entirely. Not only was Kirstin always available to answer my questions and provide thorough explanations, but her exceptional knowledge and insights also helped me to make informed decisions, resulting in an entirely stress-free process from start to finish."
We responded:
"Richard, thank you for your wonderful review! We're grateful for your trust in our agency. Kirstin's dedication to providing thorough explanations and her exceptional knowledge truly make a difference. We're happy to hear that your experience was stress-free and that you felt well-informed throughout the process. If you have any future questions or need further assistance, our office is always here to help. - Jared DeSensi - State Farm Insurance Agent, Charlotte, NC"
Phillip Stotler
October 8, 2024
5
out of
5
rating by Phillip Stotler
"The best customer service!"
We responded:
"Phillip, thank you for your wonderful feedback! I'm glad you experienced such excellent customer service with our team. We're always here to help with any future needs or questions you may have. - Jared DeSensi - State Farm Insurance Agent, Charlotte, NC"
Shauntae Parker
October 2, 2024
5
out of
5
rating by Shauntae Parker
"James was incredible! He got my quote quick and efficiently and had me covered within an hour. Also got my renters insurance bundled and saved me almost $50 from my previous carrier. I love the one on one and local aspect of dealing with a real live person versus a call center. Excellent customer service. Very happy I choose them to cover my insurance needs."
We responded:
"Hi Shauntae, James is indeed a fantastic part of our team! I'm glad he could provide you with a quick and efficient quote and help you save on your renters insurance. We truly value the personal touch and local service we offer, and it's wonderful to know you appreciate it. If you need anything else or have any questions, we're here to help. - Jared DeSensi - State Farm Insurance Agent, Charlotte, NC"
Infinite Nemesis
September 25, 2024
5
out of
5
rating by Infinite Nemesis
"James is a great salesperson, very personable, communication is top tier and very nice overall. I would definitely recommend State Farm to others."
We responded:
"Hi, James is indeed a fantastic asset to our team. I'm glad you found his communication skills and personable nature impressive. Your recommendation means a lot to us. If you ever need anything in the future, don't hesitate to reach out! - Jared DeSensi - State Farm Insurance Agent, Charlotte, NC"
thomas sawyer
September 19, 2024
5
out of
5
rating by thomas sawyer
"Elena was so responsive and very helpful. Very much appreciated her prompt service!"
We responded:
"Thomas, we are thrilled to hear that Kirstin provided you with such responsive and helpful service! We greatly appreciate your kind words and are delighted that you had a positive experience with us! Thank you for choosing us to assist you with your insurance needs! - Jared DeSensi - State Farm Insurance Agent, Charlotte, NC"
Samara Williams
August 21, 2024
5
out of
5
rating by Samara Williams
"Very helpful and always quick to respond to things with my policy."
We responded:
"Samara, thank you for your kind words. I'm glad you find our team helpful and responsive with your policy. If you ever need further assistance, we're here for you. - Jared DeSensi - State Farm Insurance Agent, Charlotte, NC"
Gabriel Martinez
August 9, 2024
5
out of
5
rating by Gabriel Martinez
"Jared made the process of coming back to state farm very smooth and easy. I definitely recommend his team. Thank you!"
We responded:
"Hey Gabriel, I'm really glad to hear that the process was smooth and easy for you! Thanks a lot for recommending our team! If you ever need anything else, we're here to help. - Jared DeSensi - State Farm Insurance Agent, Charlotte, NC"
Cindy and Jeff Barbee
August 7, 2024
5
out of
5
rating by Cindy and Jeff Barbee
"We have had excellent service from Jared and his team. If there is anything we need, we can usually get it taken care of with one quick phone call. Jared is very responsive and is a very good communicator…he generally answers the phone immediately when we call, and is super-fast at returning phone, text and email messages. We highly recommend Jared DeSensi and State Farm to anyone looking for a new insurance agent!"
Kobe Soriano
August 2, 2024
5
out of
5
rating by Kobe Soriano
"Very helpful and friendly staff. They have been quick to resolve our concerns"
We responded:
"Kobe, thank you for your kind words. I'm glad our team could assist you quickly and efficiently. We're always here to help with any future concerns. - Jared DeSensi - State Farm Insurance Agent, Charlotte, NC"
Tilithia Bell
August 2, 2024
5
out of
5
rating by Tilithia Bell
"Elena is very professional and very helpful and resolving my issues very quickly thanks, Elena"
We responded:
"Tilithia, thank you for your kind words about Kirstin; she's indeed a professional who takes pride in assisting our clients. - Jared DeSensi - State Farm Insurance Agent, Charlotte, NC"
Britny Soriano
August 2, 2024
5
out of
5
rating by Britny Soriano
"This office is very professional and work with your needs."
We responded:
"Hey Britny, thanks a lot for the awesome review! We're glad you found our office professional and accommodating to your needs. If you ever need anything else, we're here to help! - Jared DeSensi - State Farm Insurance Agent, Charlotte, NC"
Royal Hall
August 2, 2024
5
out of
5
rating by Royal Hall
"Great customer service! I would highly recommend, as you have direct contact to their office"
We responded:
"Thanks a ton for the awesome review! I'm really happy you enjoyed our customer service and found the direct contact with our office helpful. If you ever need anything else, we're here for you! - Jared DeSensi - State Farm Insurance Agent, Charlotte, NC"
Monique Alexander
July 31, 2024
5
out of
5
rating by Monique Alexander
"The DMV told my daughter that she needed a DL123 with her name on it to get her license; she currently has her permit. I texted Kayla for help and Kristin responded. Kristin helped me get the proper form for the DMV in 15 minutes or less! Great service!"
We responded:
"Monique, we are delighted to hear that our team made updating your home policy so easy. We really appreciate your trust in our office to handle everything smoothly for you! If you have any future insurance needs, feel free to reach out anytime! - Jared DeSensi - State Farm Insurance Agent, Charlotte, NC"
Jen Moser
July 31, 2024
5
out of
5
rating by Jen Moser
"Elena is the best and extremely helpful! She found us insurance that is a great price and everything we needed. She is responsive and I highly recommend working with her."
We responded:
"Hey Jen! Thanks a bunch for the awesome review! I'm so glad Elena could help you find the perfect insurance at a great price. She's truly an asset to our team. If you need anything else, don't hesitate to reach out! - Jared DeSensi - State Farm Insurance Agent, Charlotte, NC"
Matthew Ennis
July 24, 2024
5
out of
5
rating by Matthew Ennis
"We highly recommend - Elena was amazing to work with!"
We responded:
"Matthew, thank you for your review. We're so happy to hear that Elena was amazing to work with! If you need anything else, feel free to reach out anytime. - Jared DeSensi - State Farm Insurance Agent, Charlotte, NC"
Sarah Levitz
July 9, 2024
5
out of
5
rating by Sarah Levitz
"Jared and his team have been extremely helpful in the process of getting my home and car insured. I certainly had a lot of questions during the process but they made me feel heard and explained everything to me clearly. I appreciate their knowledge and quality customer service, I recommend them to everyone!"
We responded:
"Sarah, thank you for your review! I'm glad our team could assist you with your home and car insurance needs. I'm glad we could answer all your questions and provide clear explanations. We appreciate your recommendation and look forward to helping you with any future needs. - Jared DeSensi - State Farm Insurance Agent, Charlotte, NC"