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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Samara Williams

Samara Williams

August 21, 2024

5  out of  5
rating by Samara Williams
"Very helpful and always quick to respond to things with my policy."
We responded:
"Samara, thank you for your kind words. I'm glad you find our team helpful and responsive with your policy. If you ever need further assistance, we're here for you. - Jared DeSensi - State Farm Insurance Agent, Charlotte, NC"
Profile photo of Gabriel Martinez

Gabriel Martinez

August 9, 2024

5  out of  5
rating by Gabriel Martinez
"Jared made the process of coming back to state farm very smooth and easy. I definitely recommend his team. Thank you!"
We responded:
"Hey Gabriel, I'm really glad to hear that the process was smooth and easy for you! Thanks a lot for recommending our team! If you ever need anything else, we're here to help. - Jared DeSensi - State Farm Insurance Agent, Charlotte, NC"
Profile photo of Cindy and Jeff Barbee

Cindy and Jeff Barbee

August 7, 2024

5  out of  5
rating by Cindy and Jeff Barbee
"We have had excellent service from Jared and his team. If there is anything we need, we can usually get it taken care of with one quick phone call. Jared is very responsive and is a very good communicator…he generally answers the phone immediately when we call, and is super-fast at returning phone, text and email messages. We highly recommend Jared DeSensi and State Farm to anyone looking for a new insurance agent!"
Profile photo of Kobe Soriano

Kobe Soriano

August 2, 2024

5  out of  5
rating by Kobe Soriano
"Very helpful and friendly staff. They have been quick to resolve our concerns"
We responded:
"Kobe, thank you for your kind words. I'm glad our team could assist you quickly and efficiently. We're always here to help with any future concerns. - Jared DeSensi - State Farm Insurance Agent, Charlotte, NC"
Profile photo of Tilithia Bell

Tilithia Bell

August 2, 2024

5  out of  5
rating by Tilithia Bell
"Elena is very professional and very helpful and resolving my issues very quickly thanks, Elena"
We responded:
"Tilithia, thank you for your kind words about Kirstin; she's indeed a professional who takes pride in assisting our clients. - Jared DeSensi - State Farm Insurance Agent, Charlotte, NC"
Profile photo of Britny Soriano

Britny Soriano

August 2, 2024

5  out of  5
rating by Britny Soriano
"This office is very professional and work with your needs."
We responded:
"Hey Britny, thanks a lot for the awesome review! We're glad you found our office professional and accommodating to your needs. If you ever need anything else, we're here to help! - Jared DeSensi - State Farm Insurance Agent, Charlotte, NC"
Profile photo of Royal Hall

Royal Hall

August 2, 2024

5  out of  5
rating by Royal Hall
"Great customer service! I would highly recommend, as you have direct contact to their office"
We responded:
"Thanks a ton for the awesome review! I'm really happy you enjoyed our customer service and found the direct contact with our office helpful. If you ever need anything else, we're here for you! - Jared DeSensi - State Farm Insurance Agent, Charlotte, NC"
Profile photo of Monique Alexander

Monique Alexander

July 31, 2024

5  out of  5
rating by Monique Alexander
"The DMV told my daughter that she needed a DL123 with her name on it to get her license; she currently has her permit. I texted Kayla for help and Kristin responded. Kristin helped me get the proper form for the DMV in 15 minutes or less! Great service!"
We responded:
"Monique, we are delighted to hear that our team made updating your home policy so easy. We really appreciate your trust in our office to handle everything smoothly for you! If you have any future insurance needs, feel free to reach out anytime! - Jared DeSensi - State Farm Insurance Agent, Charlotte, NC"
Profile photo of Jen Moser

Jen Moser

July 31, 2024

5  out of  5
rating by Jen Moser
"Elena is the best and extremely helpful! She found us insurance that is a great price and everything we needed. She is responsive and I highly recommend working with her."
We responded:
"Hey Jen! Thanks a bunch for the awesome review! I'm so glad Elena could help you find the perfect insurance at a great price. She's truly an asset to our team. If you need anything else, don't hesitate to reach out! - Jared DeSensi - State Farm Insurance Agent, Charlotte, NC"
Profile photo of Matthew Ennis

Matthew Ennis

July 24, 2024

5  out of  5
rating by Matthew Ennis
"We highly recommend - Elena was amazing to work with!"
We responded:
"Matthew, thank you for your review. We're so happy to hear that Elena was amazing to work with! If you need anything else, feel free to reach out anytime. - Jared DeSensi - State Farm Insurance Agent, Charlotte, NC"
Profile photo of Sarah Levitz

Sarah Levitz

July 9, 2024

5  out of  5
rating by Sarah Levitz
"Jared and his team have been extremely helpful in the process of getting my home and car insured. I certainly had a lot of questions during the process but they made me feel heard and explained everything to me clearly. I appreciate their knowledge and quality customer service, I recommend them to everyone!"
We responded:
"Sarah, thank you for your review! I'm glad our team could assist you with your home and car insurance needs. I'm glad we could answer all your questions and provide clear explanations. We appreciate your recommendation and look forward to helping you with any future needs. - Jared DeSensi - State Farm Insurance Agent, Charlotte, NC"
Profile photo of Darren Linder

Darren Linder

June 28, 2024

5  out of  5
rating by Darren Linder
"Nice job by Elena. Fast, courteous, and professional service!"
We responded:
"Darren, I'm thrilled to hear you had a fast, courteous, and professional experience with Elena! We're pleased to have provided you with top-notch service. If you need anything else, our office is here to help. - Jared DeSensi - State Farm Insurance Agent, Charlotte, NC"
Profile photo of Erin Puterbaugh

Erin Puterbaugh

June 24, 2024

5  out of  5
rating by Erin Puterbaugh
"Kirstin is a pleasure to work with! She was very understanding of my needs and was able to complete my request quickly!"
We responded:
"Erin, I'm pleased to hear that Kirstin provided you with quick and understanding service! We're grateful for your positive feedback and look forward to assisting you with any future insurance needs. Thank you for choosing our office for your insurance services! - Jared DeSensi - State Farm Insurance Agent, Charlotte, NC"
Profile photo of Justin Yelton

Justin Yelton

June 19, 2024

5  out of  5
rating by Justin Yelton
"Kirstin has been amazing to work with! Very prompt in answering any questions that I may have."
We responded:
"Justin, I'm pleased to hear that Kirstin has been a great resource for you! Providing exceptional service is our priority, and we're grateful we could answer all of your questions! If you have any more inquiries, feel free to reach out anytime! Thank you! - Jared DeSensi - State Farm Insurance Agent, Charlotte, NC"
Profile photo of Geoff Callison

Geoff Callison

June 18, 2024

5  out of  5
rating by Geoff Callison
"Excellent customer service, willing to go the extra mile. Kirstin is always happy to help."
We responded:
"Geoff, I'm pleased to hear you found our customer service excellent and Kirstin always willing to go the extra mile! Providing top-notch service is our priority, and we're grateful for your positive feedback. Please feel free to reach out for any future insurance needs. - Jared DeSensi - State Farm Insurance Agent, Charlotte, NC"
Profile photo of Floria Baxter

Floria Baxter

June 13, 2024

5  out of  5
rating by Floria Baxter
"Awesome personality, very knowledgeable and treats me like family."
We responded:
"Thank you for the five-stars, Floria! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Profile photo of Kate DeGeorge

Kate DeGeorge

June 13, 2024

5  out of  5
rating by Kate DeGeorge
"Elena was extraordinarily helpful and went above and beyond to help with my renters and auto insurance! Would highly recommend!"
We responded:
"Kate, I'm thrilled you found Elena to be extraordinarily helpful with your renters and auto insurance needs! We're pleased to have gone above and beyond for you. If you ever need assistance in the future, our office is here for you! Thank you for choosing us! - Jared DeSensi - State Farm Insurance Agent, Charlotte, NC"
Profile photo of Carolyn Glasser

Carolyn Glasser

June 11, 2024

5  out of  5
rating by Carolyn Glasser
"I worked with Elena this morning and she was excellent. She took care of my problem immediately and sent me a confirmation. Very pleasant young lady."
We responded:
"Hi Carolyn, Thank you so much for your amazing review of Elena's service! We're happy to hear she resolved your issue so quickly and that you're super happy with everything. Your lovely review made our day, and we can't wait to assist you again in the future! - Jared DeSensi - State Farm Insurance Agent, Charlotte, NC"
Profile photo of Landon Beatty

Landon Beatty

June 6, 2024

5  out of  5
rating by Landon Beatty
"Super helpful and very professional through the whole process!!"
We responded:
"Landon, your review means a lot to us! I'm pleased to hear that you found our team helpful and very professional throughout the process. Providing top-notch service is our priority, and we're grateful for your positive feedback. If you ever need assistance in the future, feel free to reach out! - Jared DeSensi - State Farm Insurance Agent, Charlotte, NC"
Profile photo of Sev

Sev

June 4, 2024

5  out of  5
rating by Sev
"I would highly recommend Hunter!!"
We responded:
"Sev, your recommendation of Hunter is greatly appreciated! I'm pleased to hear that you had a 5-star experience with our team. Hunter's dedication to providing top-notch service is truly commendable. Thank you for choosing our office for your insurance needs! - Jared DeSensi - State Farm Insurance Agent, Charlotte, NC"
Profile photo of Rashard Yoyo

Rashard Yoyo

June 4, 2024

5  out of  5
rating by Rashard Yoyo
"Outstanding Customer Service !"
We responded:
"Thank you, Rashard, for your 5-star review! We're grateful for your positive feedback and look forward to assisting you with your insurance needs in the future! - Jared DeSensi - State Farm Insurance Agent, Charlotte, NC"
Profile photo of Barbara a. Foray

Barbara a. Foray

June 3, 2024

5  out of  5
rating by Barbara a. Foray
"Spoke with Elena not kirsten and she was fantastic and very personable."
We responded:
"Barbara, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Profile photo of Amy Clark

Amy Clark

June 3, 2024

5  out of  5
rating by Amy Clark
"Kirsten was the best customer support person I spoke with out of all my moving services! She was thorough and timely with my requests. Couldn’t recommend her more!"
We responded:
"Amy, we're pleased to hear that Kirstin provided thorough and timely support during your moving process! We're grateful for your recommendation and glad you had a positive experience with us. If you ever need assistance in the future, feel free to reach out. - Jared DeSensi - State Farm Insurance Agent, Charlotte, NC"
Profile photo of Derickus Crawford Signature Salon

Derickus Crawford Signature Salon

May 31, 2024

5  out of  5
rating by Derickus Crawford Signature Salon
"Thought it would be a long wait when i called in but Chris answered my call fairly quick and gave really good info. Keep him around"
We responded:
"We're pleased you had a quick and informative experience with our team! Your positive feedback means a lot to us, and we're grateful you took the time to leave some praise. We'll make sure to keep providing top-notch service for all your insurance needs! - Jared DeSensi - State Farm Insurance Agent, Charlotte, NC"
Profile photo of Nellie Shortreed

Nellie Shortreed

May 31, 2024

5  out of  5
rating by Nellie Shortreed
"Jared and his team are wonderful resources when loooking for insurance. Elena was super helpful in providing me information and was such a peach throughout the whole process. Can't recommend them enough."
We responded:
"Nellie, I'm thrilled to hear you had a wonderful experience with Elena and our team! She is a valuable asset who ensures our customers always leave happy! We thank you for choosing our team and if you ever need further assistance, feel free to reach out! - Jared DeSensi - State Farm Insurance Agent, Charlotte, NC"