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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jake Wanat

Jake Wanat

March 4, 2026

5  out of  5
rating by Jake Wanat
"Shelton is the man"
We responded:
"Hi Jake, Thanks for the shoutout! Shelton takes pride in delivering top-notch, personalized insurance service to all our clients. Whether you need expert help with vehicle insurance, homeowners insurance, or any other coverage, we’re here to make the process easy and affordable. We appreciate your support and look forward to assisting you again! Best regards,"
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Richard Wilson

March 2, 2026

5  out of  5
rating by Richard Wilson
"Chris Garcia did a great job getting me new coverage for both my auto and my home! Saved me a good bit of money and I have to say it’s nice not to have to go through ten minutes of phone automation just to speak to someone! Thanx!"
We responded:
"Hi Richard! Thank you for sharing your experience! We’re delighted that Chris Garcia was able to help you find great coverage for both your auto and homeowners insurance while saving you money. At Jared DeSensi State Farm, we pride ourselves on providing personalized service without the hassle of long phone menus—just real people ready to assist you quickly. If you ever need to review or update your vehicle or home insurance policies, please don’t hesitate to get in touch. We appreciate your trust and look forward to serving you for all your insurance needs!"
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Kelly Shepperson

February 28, 2026

5  out of  5
rating by Kelly Shepperson
"Chris was absolutely wonderful to deal with. He returned my call immediately and made the process so very easy."
We responded:
"Hi Kelly! Thank you so much for your kind words! We're thrilled to hear that Chris provided you with prompt, friendly, and efficient service during your vehicle insurance process. At Jared DeSensi State Farm, we strive to make insurance easy and hassle-free for all our customers. If you ever need assistance with auto insurance quotes, policy updates, or any other insurance services, please don’t hesitate to reach out. We appreciate your business and look forward to serving you again!"
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douglas hannah

February 26, 2026

5  out of  5
rating by douglas hannah
"Chris amazing man"
We responded:
"Thank you so much for the review! We're happy Chris delivered amazing service with your vehicle insurance. The team at Jared DeSensi State Farm is proud to help drivers with reliable auto insurance and outstanding customer service. We appreciate you choosing our agency!"
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Kondal Reddy

February 24, 2026

5  out of  5
rating by Kondal Reddy
"I had a great experience with Jared DeSensi - State Farm Insurance Agent. Jared helped me with everything and made the whole process very easy to understand. He was patient, professional, and always ready to answer my questions. I really appreciate his support and guidance. I highly recommend him to anyone looking for reliable and excellent insurance service."
We responded:
"Thank you for the wonderful review, Kondal! I'm glad we could make the insurance process simple and easy to understand for you. At Jared DeSensi State in Charlotte, we pride ourselves on providing professional guidance and personalized support for auto, home and life insurance needs. Your recommendation means a lot to our entire team!"
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BBC- 2018

February 18, 2026

5  out of  5
rating by BBC- 2018
"I have dealt with Chris Garcia. He was informative, quick and responsive. Perfect for clients who are short of time. He listened and delivered. I will work with him again."
We responded:
"Thank you so much for your kind words and for trusting Chris Garcia and the team at Jared DeSensi State Farm Insurance Agency with your auto and homeowners insurance needs! We’re glad Chris was able to provide a fast, informative, and responsive experience while helping you find the right home insurance coverage. Our goal is always to make the insurance process simple and efficient — especially for busy homeowners who want expert guidance without wasting time. We truly appreciate the opportunity to protect your home and look forward to helping you again with your homeowners, auto, or life insurance needs here in Charlotte and across North Carolina. Thanks again for choosing Jared DeSensi State Farm Insurance Agency! "
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Mckayla Jennings

February 13, 2026

5  out of  5
rating by Mckayla Jennings
"Shelton was super helpful and made this process seamless!!"
We responded:
"Thank you, Mckayla! We're glad Shelton provided such a smooth experience with your vehicle insurance. At Jared DeSensi State Farm, our Charlotte team works hard to deliver quick auto insurance quotes, easy access to our staff, and dependable support throughout the claims process. Your feedback means a lot to us!"
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Lizzie Kenny

February 12, 2026

5  out of  5
rating by Lizzie Kenny
"Shelton was amazing with helping me tackle a landlord policy for the first time. If I wasn't able to talk on the phone he would email or text me so everything could be completed as fast as possible. He is a great asset to the company, his friendliness went a long way! Highly recommend!"
We responded:
"Thank you so much for the great feedback and recommendation! We’re thrilled to hear that Shelton was able to help make your first landlord property insurance policy a smooth and stress-free experience. At the Jared DeSensi State Farm Insurance Agency, we understand that protecting an investment property or rental home can feel overwhelming the first time, so our team works hard to provide flexible communication options — whether by phone, email, or text — to make securing the right property insurance coverage quick and convenient. We truly appreciate you trusting us to help protect your rental property and are glad Shelton’s friendliness and responsiveness made a positive impact. We look forward to assisting you again with your property, homeowners, auto, or liability insurance needs here in Charlotte and throughout North Carolina. Thank you again for choosing The Jared DeSensi State Farm Insurance Agency! "
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Nic Colby

February 9, 2026

5  out of  5
rating by Nic Colby
"Chris , got me my best rate,"
We responded:
"Your feedback means so much to us! We’re dedicated to providing top-notch service and are so happy to know you feel confident in your coverage. Thank you for choosing our agency! "
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Susan

February 2, 2026

5  out of  5
rating by Susan
"Emma and Brian have been incredibly helpful. They are patient and professional."
We responded:
"Thank you, Susan, for sharing your experience with Emma and Brian. It's great to hear that their patience and professionalism made a positive impact. We're grateful for your feedback and support."
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Gayle Kranich

February 2, 2026

5  out of  5
rating by Gayle Kranich
"Chris was very helpful with our new policies and getting everything set up. He was very friendly and professional and we enjoyed working with him."
We responded:
"Thank you, Gayle, for sharing your experience with Chris. It's great to hear that he was helpful and professional while setting up your new policies. We appreciate your feedback and look forward to assisting you in the future."
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Venkatasureshkumar Suddala

February 2, 2026

5  out of  5
rating by Venkatasureshkumar Suddala
"Chris is awesome! He helped me save $800 on my home and auto insurance. Very knowledgeable, professional, and great to work with. Highly recommend him!"
We responded:
"Thank you for sharing your experience! It's great to hear that Chris was able to help you save $800 and provide knowledgeable and professional service. We appreciate your recommendation and look forward to continuing to serve your insurance needs. "
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Rey Alvarez

February 1, 2026

5  out of  5
rating by Rey Alvarez
"Chris was awesome!!"
We responded:
"Thank you, Rey, for your feedback! We're glad to hear that Chris made a positive impact during your experience with us. If you need any further assistance, feel free to reach out."
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Matt Morgan

February 1, 2026

5  out of  5
rating by Matt Morgan
"Very responsive, respectful, and accomodating"
We responded:
"Thank you, Matt, for your feedback! We're glad to hear that you found our team responsive, respectful, and accommodating. Your support means a lot to us."
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Yasmin Garcia

February 1, 2026

5  out of  5
rating by Yasmin Garcia
"Chris was great!"
We responded:
"Thank you, Yasmin, for your feedback! We're glad to hear that Chris made a positive impact during your experience with us. Your support means a lot to our team. "
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KK Peacock

January 31, 2026

5  out of  5
rating by KK Peacock
"Chris helped with all of my questions and explained everything! Thank you for your time!"
We responded:
"Thank you, KK Peacock, for your feedback! We're glad Chris was able to assist you and provide clear explanations. Your support means a lot to us. "
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Anthony Estrada

January 30, 2026

5  out of  5
rating by Anthony Estrada
"Very fast, great service from this team. Chris helped me out directly and he was very quick to resolve any questions and issues I had."
We responded:
"Thank you, Anthony, for your feedback! We're glad to hear that Chris was able to assist you quickly and effectively. We appreciate your support and look forward to serving you again. "
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kaustubh salgaonkar

January 28, 2026

5  out of  5
rating by kaustubh salgaonkar
"Emma made updating the interested party name on my renters insurance incredibly easy. She was quick to respond, explained everything clearly, and handled the change efficiently from start to finish. The whole process was smooth and stress-free thanks to her attention to detail and professionalism. If you’re looking for someone dependable at State Farm who truly helps you get things done, I highly recommend Emma!!"
We responded:
"Thank you, Kaustubh, for sharing your experience with Emma. It's great to hear that she made the process of updating your renters insurance so smooth and stress-free. We appreciate your recommendation and look forward to assisting you in the future. "
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LaTia Miller

January 27, 2026

5  out of  5
rating by LaTia Miller
"Chris was absolutely amazing and helpful and it wasn’t a long process"
We responded:
"Thank you, LaTia, for your kind words about Chris. We're glad to hear that he was helpful and made the process smooth for you. Your feedback means a lot to us. "
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Joyce Rexrode

January 24, 2026

5  out of  5
rating by Joyce Rexrode
"I have had the greatest experience working with Shelton for the last couple weeks he has been great really loved my experience with Shelton, I would definitely tell my friends and family and will give Shelton’s number to everyone for such a great insurance agency thank you Shelton It was truly a pleasure"
We responded:
"Thank you, Joyce, for sharing your experience with Shelton over the past few weeks. It's great to hear that you enjoyed working with him and that you’re willing to recommend us to your friends and family. We truly appreciate your support and look forward to continuing to serve you."
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Annie Snodgrass

January 24, 2026

5  out of  5
rating by Annie Snodgrass
"It was a great experience Brian went far beyond our expectations with our auto insurance and helped us save money thank you very much Brian"
We responded:
"Thank you, Annie, for sharing your experience! We're glad Brian could assist you with your auto insurance and help you save money. Your feedback means a lot to us."
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M Smith

January 23, 2026

5  out of  5
rating by M Smith
"Posting for my mom. She said she had great smooth transition over from her previous insurance company. Also a 5 star service from Shelton Whittaker."
We responded:
"Thank you for sharing your mom's experience with us. We're glad to hear that Shelton provided her with a smooth transition and excellent service. We appreciate the 5-star rating!"
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Sharrona Soule

January 22, 2026

5  out of  5
rating by Sharrona Soule
"Shelton did an excellent job!!!"
We responded:
"Thank you, Sharrona, for your feedback! We're glad to hear that Shelton provided you with excellent service. Your support means a lot to us. "
Profile photo of Teresa Allain

Teresa Allain

January 21, 2026

5  out of  5
rating by Teresa Allain
"Thank you Chris Garcia for working with my husband and I to save us money on our homeowners and auto policy. Your professionalism and customer service is great. Thank you again!"
We responded:
"Thank you, Teresa, for your kind words about Chris. We're glad to hear that he was able to assist you and your husband with your homeowners and auto policies. We appreciate your feedback!"
Profile photo of Maiya Lewis

Maiya Lewis

January 21, 2026

5  out of  5
rating by Maiya Lewis
"5 stars for Shelton who worked all day to get me a great deal on insurance. His hospitality and great attitude made the process so much easier than I could've imagined."
We responded:
"Thank you, Maiya, for the 5-star review! We're glad Shelton's dedication and positive attitude made your insurance experience smooth and enjoyable. If you need anything else, feel free to reach out."