Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Iceology Cold Plunge

Iceology Cold Plunge

May 14, 2026

5  out of  5
rating by Iceology Cold Plunge
"⭐⭐⭐⭐⭐ Chris from State Farm delivered exceptional customer service from start to finish. He took the time to understand my situation, answered every question clearly, and made the entire process smooth and stress-free. What really stood out was his personal attention, he didn’t treat it like a transaction, but like helping someone he genuinely cared about. That level of professionalism and responsiveness is rare these days. I highly recommend Chris if you’re looking for an insurance agent who is knowledgeable, patient and truly committed to his clients."
Profile photo of Capu Nicole

Capu Nicole

May 13, 2026

5  out of  5
rating by Capu Nicole
"Emma was super patient with me while I gathered all my info and sent a follow up email letting me know my account was updated. Great service!"
Profile photo of Desirea St. George

Desirea St. George

May 12, 2026

5  out of  5
rating by Desirea St. George
"I needed to get insurance quickly and efficiently and Kiana was just the girl to help me out. 10/10 would recommend to my friends and family."
Profile photo of Matthew MacDonald

Matthew MacDonald

May 12, 2026

5  out of  5
rating by Matthew MacDonald
"Kiana was so helpful and explained everything clearly. We covered everything I was calling about and was able to get Life Insurance as well."
Profile photo of Julio

Julio

May 11, 2026

5  out of  5
rating by Julio
"Kiana was so amazing assisting me with finding coverage options for my daughter.She was very helpful and patient,10 out of 10!"
Profile photo of Tamera Dunbar

Tamera Dunbar

May 11, 2026

5  out of  5
rating by Tamera Dunbar
"Chris Garcia was awesome in helping me set up insurance for my new to me car. Definitely give him a call if you're in the market."
Profile photo of Matthew Tietjen

Matthew Tietjen

May 9, 2026

5  out of  5
rating by Matthew Tietjen
"I had a great sign up process with this agency, that was enabled by Chris Garcia. Chris worked hard to understand my needs, make himself available, and most important save me money while not sacrificing coverage. I thank Chris for his help!"
Profile photo of Laney Tran

Laney Tran

May 7, 2026

5  out of  5
rating by Laney Tran
"Kiana on Jared's team has been so helpful with transferring my renters insurance in preparation for my upcoming move! She’s made everything super easy, which I really appreciate given how busy I am with my full-time corporate job and preparing for my move. Highly recommend her and the rest of the team over there!"
Profile photo of Kyle

Kyle

May 6, 2026

5  out of  5
rating by Kyle
"Quick and easy change to my policy with Chris"
We responded:
"Thank you, Kyle, for the great rating!"
Profile photo of Joe Mcclure

Joe Mcclure

May 4, 2026

5  out of  5
rating by Joe Mcclure
"I recently added a vehicle to my existing policy and Kiana was very helpful, as well as professional."
Profile photo of Curtis Flowers

Curtis Flowers

May 1, 2026

5  out of  5
rating by Curtis Flowers
"Chris was very patient with me and answered all of my questions. He followed up as he stated he would and provided numerous quotes with different options. And at the end of the day, I was able to save about $300 every 6 months on my auto policy by switching to State Farm - Thanks Chris and Team!"
Profile photo of Zach Campbell

Zach Campbell

May 1, 2026

5  out of  5
rating by Zach Campbell
"Kiana did a great job helping me with all my insurance needs. Very professional and very fast."
Profile photo of Prem Subedi

Prem Subedi

April 30, 2026

5  out of  5
rating by Prem Subedi
"Chris is a great agent, who provides detailed information about the insurance coverages for Auto and Home. I highly recommend others to get covered via him."
Profile photo of Kelby Tenney

Kelby Tenney

April 28, 2026

5  out of  5
rating by Kelby Tenney
"Shelton went above and beyond to assist me in getting not only a quote but a policy. He listened to my concerns and I ended moving over auto and motorcycle to State Farm because of him. He has jokes and keeps the process a happy one, and easy."
Profile photo of Natalie Heinle

Natalie Heinle

April 27, 2026

5  out of  5
rating by Natalie Heinle
"Kiana was very helpful and timely with submitting necessary documents to the state."
Profile photo of Craig Weierbach

Craig Weierbach

April 27, 2026

5  out of  5
rating by Craig Weierbach
"Kiana was very helpful and courteous. She was a pleasure to work with."
Profile photo of Yuvonne

Yuvonne

April 23, 2026

5  out of  5
rating by Yuvonne
"I recently moved in my apartment and looking for a State Farm Office near. I was thrilled to learn State Farm Office in my Building Chris Garcia kept my original Auto Coverage which now Cost Less and gave me additional quotes on other Coverages. He’s Very Knowledgeable and I Appreciated his help.Thanks Chris"
Profile photo of Joshua Haynes

Joshua Haynes

April 23, 2026

5  out of  5
rating by Joshua Haynes
"Last week I had an amazing call with Kiana Ortiz about my property insurance. I’m usually very iffy about being in the phone with any agent but this time I felt very comfortable when talking to Kiana. She was kind and very helpful so helpful that she actually helped me with something had been lingering from when I first moved into my apartment! 10/10 experience! Shoutout Kiana!"
Profile photo of daniel brahler

daniel brahler

April 22, 2026

5  out of  5
rating by daniel brahler
"thankful for the work that Kiana does to keep my policies in order!"
Profile photo of Courtney Soprano

Courtney Soprano

April 21, 2026

5  out of  5
rating by Courtney Soprano
"I have had Geico forever noone could ever beat their price for some reason! Every year I shop around because thats what your suppose to do! Lucky Shelton got my name and has been SO awesome! Calling me every year to see if he could get me to switch! Well this is the year! He actually saved me ALOT of money so this girl has made the change! THANKS AGAIN Shelton!"
Profile photo of Bob Hoffmann

Bob Hoffmann

April 20, 2026

5  out of  5
rating by Bob Hoffmann
"It involved changing the insurance coverage on a vehicle from SD to NC. I dealt with Shelton Whitaker at the DeSensi Agency here in Charlotte. He, as well as Emma , who answered my call, were both very professional! Shelton got the quote put together and call me back with it as quickly as he said he would. Great customer service, and thankful for it!! Robert Hoffmann"
Profile photo of Chris Thompson (Patsfan0405)

Chris Thompson (Patsfan0405)

April 20, 2026

5  out of  5
rating by Chris Thompson (Patsfan0405)
"Emma quickly aided me replacing a car on my Policy and had my documents ready in under 10 minutes!"
Profile photo of Ted Rollet

Ted Rollet

April 20, 2026

5  out of  5
rating by Ted Rollet
"got some new policies..Chris was very helpful"
Profile photo of Derrick Myers

Derrick Myers

April 17, 2026

5  out of  5
rating by Derrick Myers
"Chris was excellent to work with and communicated well. Didn’t feel like I was just a number. Very happy with the process of moving my homeowners, auto, and umbrella insurance over."
Profile photo of Seth Taylor

Seth Taylor

April 17, 2026

5  out of  5
rating by Seth Taylor
"Emma was the best!!!! 10/10 Emma was knowledgeable, competitive, and very communicative. I would recommend her for any and all of your insurance needs."