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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dayna Trivette

December 1, 2023

5  out of  5 rating by Dayna Trivette
"I had just purchased a new car, so I called the insurance office to make them aware of the change. I spoke with Kirsten on the phone. She was extremely helpful, informative, personable, and not the least bit pushy. She reviewed all of my other policies in addition to my auto insurance, and made some adjustments that may actually save me some money. I never felt pressured to buy a more expensive policy. I think anyone who has questions about his insurance would be well served to give her a call.. It is obvious that she enjoys her job and enjoys sharing her knowledge. Five stars in my book."
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Magilla Gorilla

December 1, 2023

5  out of  5 rating by Magilla Gorilla
"I was given a fair deal and they were very responsive to my questions and concerns."
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Raheem Grier

November 17, 2023

5  out of  5 rating by Raheem Grier
"This is my second time dealing with State Farm for insurance and both times it was a very easy process and the agents were very polite. Deion was able to get a policy started for my new honda in minutes at a reasonable price."
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Reese Nisavic

November 17, 2023

5  out of  5 rating by Reese Nisavic
"Elena was extremely helpful, she answered all of my questions politely! Elena was extremely courteous and professional during our conversation, I recommend asking for Elena when calling this office!"
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Savannah Shannon-Roberts

November 15, 2023

5  out of  5 rating by Savannah Shannon-Roberts
"Elena deserves 12 stars and a raise! I thought she was a scam at first because she was so kind, so patient and let me be a human and have bad days and reschedule calls with her. She showed exemplary customer service and she cares, is down to earth and amazing at her job! Definitely ask for her. You won’t regret it."
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Rebecca Ames

November 15, 2023

5  out of  5 rating by Rebecca Ames
"I am going through a divorce so had to get everything separated, I already had renters insurance with Jared so I reached out to these guys. They made the process quick and seamless, despite me constantly pushing it off and asking them to follow up on other days. I really appreciated them following back up each time and then I was able to get off of the phone with them and they continued setting everything up for me! Thanks guys!"
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Tatum Kendall

November 9, 2023

5  out of  5 rating by Tatum Kendall
"Kirstin was incredibly helpful and efficient in getting me set up with insurance in North Carolina! I will be recommending her to my friends and colleagues who are new to the area and looking for a referral."
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Darren Hart

November 7, 2023

5  out of  5 rating by Darren Hart
"Today I had the pleasure of speaking to Kirstin about a homeowners policy for a condo that I am about to purchase. Speaking to her was a bit of an education for me. First let me say that Kirstin is very knowledgeable about the intricacies and different types of coverage. She pointed out that I may be under-insured on another property that I own… AND she instructed me on how to find out. The property is a condo and condo’s have a master insurance policy held by the HOA. Kirstin was more vested in me having the right coverage and a good understanding as opposed to just wanting to sell me a policy. Kirsten was personable, courteous, and very professional. Needless to say I was very happy with the service I was provided"
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Chad McRee

November 7, 2023

5  out of  5 rating by Chad McRee
"Kirstin Siddall did a great job for our family in transitioning all our insurance. It was easy and quick. Would recommend she help any time."
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John Nowak

November 6, 2023

5  out of  5 rating by John Nowak
"Kirstin at Jared’s office is extraordinarily helpful and very kind and affable over the phone. I’m lucky and happy to be working with her and hope to continue the relationship for a long time."
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Anthony

November 4, 2023

5  out of  5 rating by Anthony
"Outstanding service very respectful. I am very blessed and highly favored to have him as my agent"
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Hannah Wubbe

November 3, 2023

5  out of  5 rating by Hannah Wubbe
"He was amazing and so helpful!"
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Floria Baxter

November 3, 2023

5  out of  5 rating by Floria Baxter
"Ver personable and service oriented."
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April Reeves

October 30, 2023

5  out of  5 rating by April Reeves
"Kristen was Great she help with adjusting my rental insurance policy and today she helped me add my vehicle. She’s a SMOOTH OPERATOR . Love my State Farm agentes."
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Robert Ceglie

October 27, 2023

5  out of  5 rating by Robert Ceglie
"Great people and very responsive"
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Shanetta Foster

October 26, 2023

5  out of  5 rating by Shanetta Foster
"Elena from DeSensi’s Insurance was super helpful! She was nice, courteous and informative. She got me the most affordable insurance for my vehicle. I was very pleased with her service! I would definitely recommend her and the company to those on the hunt for affordable auto coverage!"
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Nakeisha Davis

October 25, 2023

5  out of  5 rating by Nakeisha Davis
"Deion provided great customer service, was so helpful throughout the process. So happy with switching over. Thank you again for all your help. I Def recommend Deion, statefarm for all your insurance needs."
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Jennifer Hatfield

October 25, 2023

5  out of  5 rating by Jennifer Hatfield
"Kirstin is amazing! She is wonderful and always willing to help with the perfect amount of knowledge that she readily shares. I hope to continue to have a wonderful relationship with this Branch of State Farm!"
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Erin Mcpherson

October 25, 2023

5  out of  5 rating by Erin Mcpherson
"Kirstin Siddall was very polite & efficiently updated my policy! I appreciate her diligence & look forward to working with her again!"
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Daniele Proano

October 24, 2023

5  out of  5 rating by Daniele Proano
"Kirsten has been amazing to work with! She has gone above and beyond to help make our move from the west coast to Charlotte as seamless as possible where she can."
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Queen T

October 23, 2023

5  out of  5 rating by Queen T
"Deion Sanders was my agent and he was absolutely fantastic. He made sure to get me the lowest competitive rate and I happily left GEICO! Shoutout to you Deion!"
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Denise Hanson

October 20, 2023

5  out of  5 rating by Denise Hanson
"Always very friendly and helpful 🙂"
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Barney Prarson

October 20, 2023

5  out of  5 rating by Barney Prarson
"Very helpful"
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Vivek Vemunoori

October 20, 2023

5  out of  5 rating by Vivek Vemunoori
"Just wanted to leave a quick appreciation note for the agent Kristen Siddall who helped me yesterday with my needs. Not only she guided us in the right direction but helped quickly to get the form needed to get my daughters license. We really applaud her commitment to help and follow up to make sure we get the help we needed on time. Thank you so much for your help."
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Nicholas Study

October 18, 2023

5  out of  5 rating by Nicholas Study
"Deion went above and beyond, extremely professional and helped me get set up with a new policy super easily. Elena was extremely kind and helpful, and Deion streamlined the rest of the process."