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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jess G

Jess G

November 14, 2025

5  out of  5
rating by Jess G
"We set up our home and auto insurance (changing over to State Farm) today with Shelton. Not only did he save us money on our home insurance and coverage on our 3 cars, but he was friendly, personable, and went over our options thoroughly. I didn't feel pressured but rather well-informed and like I was talking to a friend. I highly recommend working with Shelton and choosing State Farm."
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Kylie M

November 14, 2025

5  out of  5
rating by Kylie M
"chris garcia was awesome! super quick & helpful!"
We responded:
"Thank you, Kylie, for your feedback! We're glad to hear that Chris provided quick and helpful service. We appreciate your support!"
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Jonathon Lewis

November 13, 2025

5  out of  5
rating by Jonathon Lewis
"I worked with Chris on a couple different policies and he’s been great! Very communicative and followed up exactly when expected. I highly recommend working with him for any insurance needs."
We responded:
"Thank you, Jonathon, for your kind words about working with Chris. It's great to hear that his communication and follow-up met your expectations. We appreciate your recommendation and look forward to assisting you with any future insurance needs."
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Caroline Cherry

November 12, 2025

5  out of  5
rating by Caroline Cherry
"I called to get a new auto policy in place and had a great experience. Thomas was super helpful and great to work with!"
We responded:
"We absolutely love seeing this! A perfect score is our favorite score. Thanks for sharing your superb experience and for making our week!"
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Grace Gaskin

November 12, 2025

5  out of  5
rating by Grace Gaskin
"I truly cannot express how grateful I am to Jared and his team. I reached out and the same day I was at ease with a new renter’s insurance policy. Jared took the time to work with me one on one so I could understand my policy and ensure I had everything I needed. You cannot go wrong choosing them for your insurance provider!"
We responded:
"Thank you, Grace, for your kind words and for choosing us for your renter's insurance. It's wonderful to know that our team helped you quickly and clearly. We're here whenever you need us."
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Sarah Nunn

November 12, 2025

5  out of  5
rating by Sarah Nunn
"Shelton was very patient and took so much time over the course of multiple calls to help me land on an auto policy that was far better than my previous insurance company and also helped me think through and address additional insurance needs."
We responded:
"Thank you, Sarah, for your kind words about Shelton's assistance. It's great to hear that he was able to help you find a better auto policy and address your insurance needs. We appreciate your feedback and look forward to continuing to serve you."
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Sonja Brittain

November 12, 2025

5  out of  5
rating by Sonja Brittain
"Shelton has been very helpful in reviewing my insurance needs, answering my many questions and identifying where I could save money by switching my coverage to State Farm! Thank you for all your help!"
We responded:
"Thank you for sharing your great experience! We are committed to maintaining this level of excellence and are thrilled to know we've earned your five-star approval. "
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Briquelle Martin

November 11, 2025

5  out of  5
rating by Briquelle Martin
"Great experience with Shelton to get renters insurance at a great price!"
We responded:
"Thank you, Briquelle, for your review! It's great to hear that Shelton was able to assist you with your renters insurance needs. We appreciate your feedback and look forward to serving you again."
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Swami Charan

November 7, 2025

5  out of  5
rating by Swami Charan
"Chris has been wonderful helping me to setup my auto and home policies. Appreciate all the help in patiently going over the details and options with me."
We responded:
"Your review just made our day! We love what we do, and it’s even better when we get to serve great customers like you!"
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Mariana Nunez

November 7, 2025

5  out of  5
rating by Mariana Nunez
"Great service, answered my million questions! Very helpful and attentive."
We responded:
"We greatly appreciate your feedback and are happy to know you had a positive experience! We look forward to continuing to fulfill your insurance needs."
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Eric Hawkins

November 7, 2025

5  out of  5
rating by Eric Hawkins
"I would just like to recognize Shelton. What a great conversation and personality. He was very knowledgeable on what I needed and made suggestions that I really appreciated. He was very patient. We had trouble getting in touch with each other today because I had a busy day, but there was something about him that I knew that I needed to get back in touch with him. I think I called him twice and he called me three times and we finally connected. I wouldn’t do that under normal circumstances, but he is a special person. I’ve been in business in sales and management for over 35 years.. I wish I would’ve had somebody like Shelton to work for me. Great personality, very knowledgeable, and very good representative for your company because he is very likable. I wish him the best . I pray blessings for him. Thank you Shelton you made my day better."
We responded:
"Thank you, Eric, for taking the time to share your experience with Shelton. It's great to hear how much you valued his knowledge and persistence in connecting with you. I'll be sure to pass along your kind words to him."
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Melissa Moore

November 5, 2025

5  out of  5
rating by Melissa Moore
"Just set up my policy with Chris, he was amazing, he went above and beyond to make sure all information was correct, and to make sure all my needs was met. Even went above to deal with me as my crazy work schedule in the fire sprinkler business is crazy busy but he was willing to reach out via text, email and call when it was convenient for me! Definitely an asset to the company as customer service seems to be a declining these days. His professionalism and kindness was much appreciated."
We responded:
"Thank you, Melissa, for sharing your experience with Chris. It's great to hear that he was able to accommodate your busy schedule and provide the service you needed. We appreciate your feedback and look forward to continuing to serve you."
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Michaela Henry

November 4, 2025

5  out of  5
rating by Michaela Henry
"Chris was amazing with helping me transfer my insurance over from a different state!"
We responded:
"Thank you, Michaela, for your kind words about Chris. We're glad he could assist you with your insurance transfer smoothly. If you need anything else, feel free to reach out."
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William Packer

November 4, 2025

5  out of  5
rating by William Packer
"Thomas was thorough and worked around my schedule to get me the best deal possible!"
We responded:
"Thank you, William, for your review! It's great to hear that Thomas was able to accommodate your schedule and find you a great deal. We appreciate your feedback and look forward to continuing to serve you."
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Sara Dubinsky

November 4, 2025

5  out of  5
rating by Sara Dubinsky
"We called Jared DeSensi/State Farm Insurance office with a time-sensitive request to secure renters insurance. Thomas Franz was not only helpful but extremely personable. Thomas was knowledgeable and made the whole process easy! By the time we hung up, we had insurance docs in our email! Highly recommend A+"
We responded:
"It’s customers like you that make what we do so rewarding! Thank you for the five-star review and for trusting us with your coverage needs. "
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Blair Hurley

November 1, 2025

5  out of  5
rating by Blair Hurley
"Shelton was great! Highly recommend!"
We responded:
"Thanks, Blair! We're glad to hear Shelton provided you with such a positive experience. Your recommendation means a lot to us! "
Profile photo of Amir Ghaedzadeh

Amir Ghaedzadeh

October 31, 2025

5  out of  5
rating by Amir Ghaedzadeh
"I recently moved from Texas to Charlotte and needed to transfer my State Farm insurance. Thomas made the whole process seamless and stress-free—he handled everything quickly and explained all the changes clearly. The team at Jared DeSensi’s office is professional and welcoming. Highly recommend them for anyone needing reliable insurance service!"
We responded:
"Thank you, Amir, for your kind words and for choosing us during your move to Charlotte. We're glad to hear that Thomas and the team made your transition smooth and clear. If you need anything else, feel free to reach out!"
Profile photo of Jaclyn Monroe

Jaclyn Monroe

October 30, 2025

5  out of  5
rating by Jaclyn Monroe
"Chris was incredibly helpful with helping me get my auto insurance set up today!!"
We responded:
"Thank you, Jaclyn, for your kind words! We're glad Chris could assist you with setting up your auto insurance. If you have any more questions or need further assistance, feel free to reach out."
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Calista Harrington

October 30, 2025

5  out of  5
rating by Calista Harrington
"Had a great experience here! Emma was very helpful and made sure I had all the information I needed, highly recommend coming here for all your insurance needs!"
We responded:
"Thank you, Calista, for your kind words! We're glad to hear that Emma was able to assist you effectively. We appreciate your recommendation and look forward to serving you again."
Profile photo of Elizabeth Belmonte

Elizabeth Belmonte

October 28, 2025

5  out of  5
rating by Elizabeth Belmonte
"Very helpful. Saved me over $100 /mo between auto and home. Highly recommend."
We responded:
"Thank you, Elizabeth, for your kind words and recommendation. It's great to hear that we could help you save on your auto and home insurance. If you need anything else, feel free to reach out. Take care!"
Profile photo of Karla Castro

Karla Castro

October 27, 2025

5  out of  5
rating by Karla Castro
"I am very pleased with the service! Chris Garcia was amazing and was very helpful in getting me the insurance I needed for my recently bought home."
We responded:
"Thank you, Karla, for your kind words! We're glad Chris was able to assist you with your home insurance needs. If you have any more questions or need further assistance, feel free to reach out."
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Ashley Taylor

October 27, 2025

5  out of  5
rating by Ashley Taylor
"Chris is the best! He took care of everything I needed for my insurance policy and it was breeze! He’s super friendly and helpful. Thank you so much!!"
We responded:
"Thank you, Ashley, for your kind words about Chris! We're glad to hear he made your insurance experience smooth and enjoyable. If you need anything else, feel free to reach out."
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David Ayele

October 25, 2025

5  out of  5
rating by David Ayele
"I had an incredible experience with Jared and would give him six stars if it was possible. He reached out to me on a Saturday morning, explained everything in detail in a way I could understand, and In under 30 minutes, got me signed up for an insurance policy that was 40% less than what Allstate quoted me. It is so refreshing and rare to have such great customer service where a native English speaker local to the area is available by phone at my convenience with no hold or wait time. I could not imagine a better experience because he was friendly, knowledgeable, and just a pleasure to connect with. whatever your insurance needs are I 100% recommend you go with Jared- I would say just get everything from Auto, Renters, Life, Accident, and whatever else your job may or may not offer. He will get you the best price possible, he will make sure your policy doesn’t have any hidden exclusions or tricks, and you and your family will be completely covered for what could be tens, if not hundreds of thousands of dollars for less than a fast food meal. Great customer service, Great price, Great coverage…. Jared is amazing!!!!"
We responded:
"Thank you, David, for your kind words and for taking the time to share your experience. It's great to hear that we were able to assist you so effectively and provide the service you were looking for. We appreciate your recommendation and look forward to continuing to serve your insurance needs."
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Braden Parris

October 24, 2025

5  out of  5
rating by Braden Parris
"Chris Garcia was super helpful getting a quote and setting up homeowners and auto insurance. This is my first purchasing my own insurance and he helped explain everything, was easy to get in touch with, and made the process very easy!"
We responded:
"Thank you, Braden, for your feedback! It's great to hear that Chris was able to assist you effectively with your insurance needs. We're here to help anytime you need us."
Profile photo of Luis Medina

Luis Medina

October 22, 2025

5  out of  5
rating by Luis Medina
"Such a Great experience!! This office staff is welcoming and has a great ambiance. Jared was super helpful! He got us all set up for our home insurance, car insurance, and life insurance. Jared broke everything down for us in an easy way to understand and got us the best coverage all around! 10/10 recommend."
We responded:
"Thank you, Luis, for your kind words and for recommending us! It's great to hear that Jared and the team were able to assist you with your insurance needs in a clear and helpful way. We appreciate your feedback and look forward to continuing to serve you."