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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Cynthia Reece

May 19, 2023

5  out of  5 rating by Cynthia Reece
"From the time she answered the phone to creating a plan to provide the service I needed, Kirsten was able to respond to my request promptly, proactively and pleasantly. Best customer service I’ve had in a long time! Thanks, Kirsten!"

Lillian Michaela Kronz

May 19, 2023

5  out of  5 rating by Lillian Michaela Kronz
"They were very helpful and reasonable with my homeowners insurance! Kayla Graham helped me specifically and she is the best :)"

Margarita Moreno

May 15, 2023

5  out of  5 rating by Margarita Moreno
"(Translated by Google) Excellent service today I had with the person who attended me helped me a lot I appreciate it (Original) Excelente servicio hoy tuve con la persona que me atendió me ayudó mucho se lo agradezco"

Jeff Hill

May 4, 2023

5  out of  5 rating by Jeff Hill
"Kirstin at Statefarm has been very pleasant to deal with. She address my concerns with urgency. Statefarm is lucky to have her!"

Phil Warren

May 3, 2023

5  out of  5 rating by Phil Warren
"Kirstin was awesome very hands on with a great attitude... She went above and beyond for me thank u so much"

Rebecca Ames

April 19, 2023

5  out of  5 rating by Rebecca Ames
"I needed to switch my renters insurance from one complex to another and they made the process quick and seamless. I did everything through text and they even reached out to the new complex for me to make sure the coverage was what they required. Great customer service"

Nick Kakavitsas

April 7, 2023

5  out of  5 rating by Nick Kakavitsas
"Very straightforward, and saved me some money on my monthly payments."


February 18, 2023

5  out of  5 rating by L N
"Jared has been phenomenal to work with - he’s knowledgeable, articulate and soft spoken. I enjoy the ease of doing business with him, he explains insurance in a simple and easy-to-understand way. Thanks Jared, keep up the good work."

Raven Butler

January 11, 2023

5  out of  5 rating by Raven Butler
"I had a wonderful experience and Jared Desensi was very knowledgeable and warm and explained in great detail of what my insurance would consist of. Jared called and texted me and made the process very simple.Jared made me feel like my business was wanted and that is what great customer service is . Glad to be a part of State Farm . Thank you Jared Desensi."

Chelsie Grazier

January 6, 2023

5  out of  5 rating by Chelsie Grazier
"I have nothing but positive things to say! Jared made the process very easy for me and got me great rates on my auto insurance, Definitely recommend!"

Tyler Hensler

January 6, 2023

5  out of  5 rating by Tyler Hensler
"Amazing to work with! I strongly recommend!!!"

Tracy V Stafford

December 22, 2022

5  out of  5 rating by Tracy V Stafford
"The people who work here are understanding,compassionate & do not Judge You if You're having a problem with You're insurance. if your in the process of looking for a good insurance company, this is the insurance company You should try!"

Candice Burgess

December 9, 2022

5  out of  5 rating by Candice Burgess
"Kristen is always nice and very helpful"

Annalaura Henderson

December 7, 2022

5  out of  5 rating by Annalaura Henderson
"I have had such a GREAT experience with this team. Kristin Siddall in the office has literally been so helpful. I just started my plan with them a month ago or so, and I’m having to move due to a leak to a different apartment complex. Not only did she help me get new renters insurance to the next leasing office within an hour after she saw the request, she also helped my mental health. She took time out of her busy day just to talk to me when I’m beyond stressed. She also recognized me from the first and only time I talked to her. I cannot express how amazing she is and how I’m so lucky to have her helping me!! Thank you for everything Kristin. You’re the best!"

Charles Harmon

November 10, 2022

5  out of  5 rating by Charles Harmon
"Danae was such a wonderful and knowledgeable agent! She was very helpful and the entire process of buying insurance was tailor made to fit my needs and completely effortless. Thank you so much for being so great!"

Barbara a. Foray

October 31, 2022

5  out of  5 rating by Barbara a. Foray
"Spoke with Kirsten today and she was fantastic and very personable."

Kelli Davis

October 28, 2022

5  out of  5 rating by Kelli Davis
"Jared is easy and great to work with! Very responsive and a quick turn around."

John Beverly

October 23, 2022

5  out of  5 rating by John Beverly
"My experience with Jared and his team was very satisfying. They demonstrated professionalism and expertise in addressing all of my insurance needs."

Hailie Webster

September 27, 2022

5  out of  5 rating by Hailie Webster
"10/10 experience. Quick & easy to work with!"

Alyssa Lubag

September 15, 2022

5  out of  5 rating by Alyssa Lubag
"Jared has been such a pleasure to work with. He’s been attentive, has answered all my questions and has given great advice on my specific situation! What sets him and this team apart is they truly care about their people and makes sure I’m not just a number in their books. I highly recommend working with him. He’s made a huge change for my future and I’m happy I found him when I did!"

Alyssa Lear

September 14, 2022

5  out of  5 rating by Alyssa Lear
"Best agent in Charlotte! Great to work with."

Jake Henwood

September 6, 2022

5  out of  5 rating by Jake Henwood
"Jared and his entire team are amazing. Finding the low rate was service I expected. What I didn’t expect was how Jared went above and beyond to make sure every one of my needs were met. My wife and I are very satisfied and will be sending all my friends here as well. Well done."

Regina Cawley

August 23, 2022

5  out of  5 rating by Regina Cawley
"Great staff, courteous and attentive to my needs"

Jason DeRosa

August 23, 2022

5  out of  5 rating by Jason DeRosa
"Great overall experience and provides information back in a timely manor!"

Leisha Acosta

August 19, 2022

5  out of  5 rating by Leisha Acosta
"Best Agent ever, love they CSR and prompt responds"