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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Scott Kerr

Scott Kerr

July 10, 2025

5  out of  5
rating by Scott Kerr
"Thomas was very helpful in setting up auto and renters policies for our son who recently moved to Charlotte. My schedule was difficult and I wound up talking with him after hours on two different Friday nights to get things finalized. Thanks so much for your help Thomas!"
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Jack Denning

July 7, 2025

5  out of  5
rating by Jack Denning
"Great help! learned a lot and appreciate the detail."
We responded:
"Thank you, Jack, for your feedback! I'm glad to hear that you found the information helpful and detailed. If you have any more questions or need further assistance, feel free to reach out."
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Devon Berry

July 2, 2025

5  out of  5
rating by Devon Berry
"I had the pleasure of working with Chris! He is amazing he answered all my questions and handled setting up my new coverage effective and in a timely! I will be recommending Chris to EVERYONE I KNOW!!!"
We responded:
"Thank you, Devon, for your wonderful feedback! We're pleased to know that Chris was able to help you effectively with your new coverage. Your recommendation is greatly appreciated."
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James Smith

July 2, 2025

5  out of  5
rating by James Smith
"Chris did an excellent job with getting me set up with State Farm. Very helpful and explained everything thoroughly a d answered all my questions."
We responded:
"Thank you, James, for your feedback! We're glad to hear that Chris was able to assist you effectively and provide clear explanations. If you have any more questions in the future, feel free to reach out."
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Gregory Shannon

July 1, 2025

5  out of  5
rating by Gregory Shannon
"Chris was terrific to work with. He explained things very clearly, answering all of my questions with easily understandable detail and was very patient as I pondered all the options. Finally he was extremely responsive even on weekends so that I felt supported bit never pressured throughout the process."
We responded:
"Thank you, Gregory, for taking the time to share your experience with Chris. It's great to hear that he was able to assist you clearly and patiently while ensuring you felt supported. We appreciate your feedback and look forward to continuing to serve you."
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Jonathan Lomax

June 30, 2025

5  out of  5
rating by Jonathan Lomax
"Mr. DeSensi did an amazing job working with me and getting me the best coverage for me and my family at a lower rate than my previous insurance company."
We responded:
"Thank you, Jonathan, for your feedback! It's great to hear that we were able to assist you in finding the right coverage at a better rate. We appreciate your trust in us and look forward to continuing to serve you and your family. "
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Karthikeyan Arul

June 30, 2025

5  out of  5
rating by Karthikeyan Arul
"Chris was fantastic! Helped me with understanding the policy.and he was cooperative wrt scheduling calls that works for me"
We responded:
"Thank you, Karthikeyan, for your feedback! It's great to hear that Chris was able to assist you with understanding your policy and accommodating your schedule. We appreciate your support and look forward to serving you in the future."
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Julia Steinhardt

June 30, 2025

5  out of  5
rating by Julia Steinhardt
"My husband and I had a great experience working with Chris. He was always quick to respond and took the time to understand our needs and got us all set up pretty seamlessly."
We responded:
"Thank you, Julia, for taking the time to share your experience. It's great to hear that Chris was able to assist you and your husband effectively. We appreciate your feedback and look forward to continuing to serve your insurance needs."
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richard hendrix

June 30, 2025

5  out of  5
rating by richard hendrix
"Recently relocated to charlotte and dreaded the insurance transfer. What could have been a headache was flawless. Chris took the time to answer all my questions and did all the leg work needed to make it seemless(not to mention cheaper). Appreciate you Chris (and team) look forward to working with yall."
We responded:
"Thank you, Richard, for sharing your experience with us. We're pleased to hear that Chris and the team made your insurance transfer to Charlotte seamless and affordable. We look forward to continuing our collaboration with you."
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Patrizia Gardzielik

June 30, 2025

5  out of  5
rating by Patrizia Gardzielik
"Chris Garcia was very helpful and had great customer service while providing quotes for home and auto insurance coverages. It was nice to talk to a real person that lives in the same city as me for my insurance needs."
We responded:
"Thank you, Patrizia, for your feedback! It's great to hear that Chris was able to assist you with your insurance needs and that you appreciated the local touch. If you have any more questions or need further assistance, feel free to reach out."
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Julia Bagnell

June 27, 2025

5  out of  5
rating by Julia Bagnell
"Thomas Franz was super helpful sorting out my renters insurance policy. Easy and efficient!"
We responded:
"Your trust and support mean everything to us! We love what we do, and we’re so glad we could help make your insurance experience a great one!"
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Shawnia Florence

June 27, 2025

5  out of  5
rating by Shawnia Florence
"Chris was awesome, he answered all of my questions and was very patient as I decided what I needed. He also recommended life insurance coverage that I might consider. Great job Chris. Keep being amazing!!"
We responded:
"Thank you, Shawnia, for your feedback! We're glad to hear that Chris was able to assist you with your questions and provide helpful recommendations. Your support means a lot to us."
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Tammy Lattimore

June 26, 2025

5  out of  5
rating by Tammy Lattimore
"Chris is amazing to work with. He was very patient and worked different quotes for me . I’m saving almost $200 a month so I’m very happy ."
We responded:
"Thank you, Tammy, for your feedback! It's great to hear that Chris was able to assist you effectively and help you save on your insurance. We appreciate your support and look forward to continuing to serve you."
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Richard Eckford

June 26, 2025

5  out of  5
rating by Richard Eckford
"Chris was very kind And courteous and Made sure that all my needs was met"
We responded:
"We appreciate you, Richard! Your feedback keeps us motivated to continue providing great service. Thanks for being part of our insurance family! "
Profile photo of Cole Luther

Cole Luther

June 25, 2025

5  out of  5
rating by Cole Luther
"Chris was great to work with on my insurance! He made the process simple, answered all my questions, and helped me find the right coverage. Highly recommend!"
We responded:
"Thank you, Cole, for your feedback! It's great to hear that Chris made the process simple and helped you find the right coverage. We appreciate your recommendation and look forward to assisting you in the future."
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Danae Singer

June 25, 2025

5  out of  5
rating by Danae Singer
"Jared’s office is super helpful and always gives me the best rate!"
We responded:
"Thanks for choosing us, Danae! We’re committed to protecting what matters most to you today and in the future. We look forward to serving you for years to come! "
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Doug Dozier

June 23, 2025

5  out of  5
rating by Doug Dozier
"Emma was incredibly helpful in guiding me through all of my insurance options and addressing my needs. She was professional, patient, and had a thoughtful approach that made the entire experience positive and stress-free."
We responded:
"Thanks for choosing us, Doug! We’re committed to protecting what matters most to you today and in the future. We look forward to serving you for years to come! "
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Glynis Burgess

June 20, 2025

5  out of  5
rating by Glynis Burgess
"I had an excellent experience working with Thomas. He was very knowledgeable and skillful. It was a pleasure working with someone who took their time and provides great customers service. He was able to not only address my current needs but future one's as well."
We responded:
"Thank you, Glynis! It's great to hear that Thomas was able to address both your current and future needs with such expertise. We appreciate your feedback and look forward to continuing to serve you."
Profile photo of Glenda Spann-Hinnant

Glenda Spann-Hinnant

June 19, 2025

5  out of  5
rating by Glenda Spann-Hinnant
"Thomas was knowledgeable and gave a great information pertaining to what I was seeking to purchase. He took his time, gave detailed advice and feedback to any questions that I had. Great agent and I am looking forward to working with him now and in the future."
We responded:
"Thank you, Glenda, for sharing your experience with Thomas. It's great to hear that he was able to provide you with the information and support you needed. We look forward to continuing to assist you with your insurance needs."
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Daniel Arreaza

June 19, 2025

5  out of  5
rating by Daniel Arreaza
"Chris did an amazing job at communicating, keeping in touch and following up with me. Very professional, didn’t feel pressure at all and gave me an amazing quote. Definitively will be using their services again."
We responded:
"We appreciate your support, Daniel! Ensuring our clients receive top-quality service is always our priority, and we’re so pleased to hear we could assist you. If you ever have any questions, we’re just a phone call away! "
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Aesha Maniar

June 18, 2025

5  out of  5
rating by Aesha Maniar
"Great experience working with Chris Garcia"
We responded:
"We’re so glad we could help you find the right coverage, Aesha! We believe in making insurance personal, and we’re happy to hear that reflected in your experience. "
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Alex Wolfe

June 18, 2025

5  out of  5
rating by Alex Wolfe
"Thomas was very helpful and found a lower rate for my home owners insurance. Thank you!"
We responded:
"We appreciate you, Alex! Building long-term relationships with our customers is what it’s all about, and we’re so happy to have you as part of our insurance family!"
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Jaden Hunter

June 16, 2025

5  out of  5
rating by Jaden Hunter
"Chris was amazing he was very friendly great customer service skills I will be recommending him"
We responded:
"Thank you, Jaden, for your kind words about Chris. We're glad to hear that his friendly service made a positive impact. Your recommendation means a lot to us. Take care!"
Profile photo of Alex Johnson

Alex Johnson

June 16, 2025

5  out of  5
rating by Alex Johnson
"I had the pleasure of working with Chris from State Farm, and I couldn’t have asked for a better experience. I was looking to get renters insurance for my new place and honestly wasn’t looking forward to the process — but Chris made it incredibly smooth and stress-free from start to finish. He was professional, friendly, and super knowledgeable. He broke everything down in a way that was easy to understand, answered all of my questions with patience, and made sure I felt confident in the coverage I was getting. It never felt rushed or salesy — just genuine help from someone who knows what they’re doing and actually cares."
We responded:
"Thank you, Alex, for sharing your experience with Chris and our team. We're glad to hear that he made the process of getting renters insurance smooth and stress-free for you. Your feedback means a lot to us, and we're here whenever you need assistance. Take care!"
Profile photo of Janelle Mills

Janelle Mills

June 11, 2025

5  out of  5
rating by Janelle Mills
"Chris helped me get set up with a new renters policy so I am ready for my move to Charlotte. He was friendly and easy to work with and answered all of my questions."
We responded:
"Thank you, Janelle, for sharing your experience with Chris. It's great to hear that he was able to assist you with your renters policy and make the process smooth. If you have any more questions as you settle into Charlotte, feel free to reach out."