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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Armen S

December 31, 2025

5  out of  5
rating by Armen S
"Highly recommend Jared DeSensi State Farm. Chris Garcia was super helpful, knowledgeable, prompt with calls and was able to save us money on our home and auto policies. Give them a call and at least give them a chance to quote. You may be pleasantly surprised and save monthly also."
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Matt Elsner

December 31, 2025

5  out of  5
rating by Matt Elsner
"Emma was very helpful in helping us look at car insurance quotes. She was very nice in answering all our questions."
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Kakashi Hatake

December 31, 2025

5  out of  5
rating by Kakashi Hatake
"Emma was great ! She got me a better price for my car insurance then i had before and im so thankful !"
We responded:
"Thank you, Kakashi, for sharing your experience! We're glad Emma could help you find a better price for your car insurance. Your gratitude means a lot to us."
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Anna Paca

December 31, 2025

5  out of  5
rating by Anna Paca
"I can’t say enough good things about Emma at State Farm. She helped me review my coverage, find better options for my needs, and even saved me money while improving my policy. She is patient, thorough, and genuinely cares about her clients. If you’re looking for someone who goes above and beyond, ask for Emma!!"
We responded:
"Thank you, Anna, for sharing your experience with Emma at our agency. It's great to hear how she was able to assist you in reviewing your coverage and finding better options. We appreciate your recommendation and your trust in us!"
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Verizon Customer

December 31, 2025

5  out of  5
rating by Verizon Customer
"Emma Dozier has been amazing to work with. I cannot recommend her more to anyone. Thanks Emma for everything you do."
We responded:
"Thank you for your kind words about Emma. We're grateful to have her on our team and glad to hear she made such a positive impact. Your recommendation means a lot to us."
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Nick Ramnarine

December 30, 2025

5  out of  5
rating by Nick Ramnarine
"Emma was so helpful with my insurance and made everything much easier than I expected. She explained things in a way that actually made sense and never made me feel bad for asking questions. She was patient, kind, and really knew what she was talking about at State Farm. I felt comfortable and confident knowing she had my best interests in mind. Insurance can be stressful, but Emma made the whole experience smooth and positive, and I am very thankful for her help."
We responded:
"Thank you, Nick, for sharing your experience with Emma. It's great to hear that she was able to make your insurance process smooth and understandable. We're grateful for your feedback and trust in our team. "
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Rosenny Batista

December 30, 2025

5  out of  5
rating by Rosenny Batista
"Shelton helped me a lot in getting the best insurance coverage for my cars at a good price. I received another quote from a different company, but he adjusted the one he offered me. He provided excellent customer service, and within just one day he got my insurance set up."
We responded:
"Thank you, Rosenny, for sharing your experience with Shelton. It's great to hear that he was able to adjust the quote and set up your insurance so efficiently. We appreciate your feedback and support."
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Caitlin Simon

December 30, 2025

5  out of  5
rating by Caitlin Simon
"Chris was extremely helpful and very knowledgeable! Definitely would recommend to anyone looking to update/change insurance!"
We responded:
"Thank you, Caitlin, for your feedback! We're glad Chris could assist you with his expertise. Your recommendation means a lot to us. "
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Michael Glass

December 30, 2025

5  out of  5
rating by Michael Glass
"He was professional, knowledgeable and consistent in getting my policy setup."
We responded:
"Thank you, Michael, for your feedback. It's great to hear that you found the process of setting up your policy to be professional and consistent. We appreciate your trust in us."
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Kelly Ohearn

December 30, 2025

5  out of  5
rating by Kelly Ohearn
"After years of dealing with the same car insurance company, Shelton helped me switch over to State Farm! Shelton was absolutely amazing. Cut my insurance bill in half even with a new life insurance policy."
We responded:
"Thank you, Kelly, for sharing your experience! We're glad Shelton could assist you in switching to State Farm and help reduce your insurance costs. If you need anything else, feel free to reach out. "
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Shelia Staley

December 24, 2025

5  out of  5
rating by Shelia Staley
"Shelton was extremely helpful in getting me switched over serious company for my vehicle insurance. I highly recommend anyone needing vehicle information to contact him. Thank you Shelton for all your help"
We responded:
"Thanks for your kind words about Shelton! We're glad he could assist you with your vehicle insurance needs. Your recommendation means a lot to us. "
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Ajith Loka

December 24, 2025

5  out of  5
rating by Ajith Loka
"Chris Garcia was quick, efficient, and secured the best possible auto insurance quote—highly recommended!"
We responded:
"Thank you, Ajith, for your feedback! We're glad Chris could assist you efficiently! Your recommendation means a lot to us. "
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Jonathan Olivares

December 23, 2025

5  out of  5
rating by Jonathan Olivares
"Chris was awesome. Great to work with and made everything smooth and easy. Thanks Chris."
We responded:
"Thank you, Jonathan, for your feedback! We're glad to hear that Chris made the process smooth and easy for you. Your support means a lot to us."
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Manjil Dahal

December 22, 2025

5  out of  5
rating by Manjil Dahal
"Jared was great. He explained everything in detail with clarity and guided us to get the auto insurance. Highly recommended."
We responded:
"Thank you, Manjil, for your kind words. I'm glad Jared could provide clear guidance and help you with your auto insurance needs. Your recommendation means a lot to us. "
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Adam F

December 21, 2025

5  out of  5
rating by Adam F
"Emma was professional, kind and very helpful in answering my questions."
We responded:
"Thank you, Adam, for sharing your experience with Emma. We're glad she could assist you with your questions in such a professional and kind manner. Your feedback is greatly appreciated. "
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Donna Ulitto

December 19, 2025

5  out of  5
rating by Donna Ulitto
"My experience with Chris Garcia was wonderful. Chris knew exactly what I needed and was able to assist me with my question. He even followed up with me the next day. Thanks Chris, Donna Earlier that week, I also worked with Jared because I needed Auto and Homeowners Insurance and Jared was wonderful as well. He was patient, pleasant and very knowledgeable. The process was easy and quick and he was even able to save me some money. Thanks Jared - Donna"
We responded:
"Thank you, Donna, for sharing your experience with us. It's great to hear that Chris was able to assist you effectively and followed up the next day, and that we made the insurance process smooth and cost-effective for you. We appreciate your feedback and look forward to serving you again."
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Courtney S

December 17, 2025

5  out of  5
rating by Courtney S
"Emma Dozier at the Jared DeSensi State Farm office is amazing—so kind and incredibly helpful! Every time I call or email with a question, she responds right away and makes everything easy to understand. Thank you, Emma, for all your help with my insurance policies. You rock!"
We responded:
"Thank you, Courtney, for sharing your experience with Emma at our office. We're glad to hear she has been kind and helpful in addressing your insurance needs. Your feedback means a lot to us!"
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Claudia Tobin

December 16, 2025

5  out of  5
rating by Claudia Tobin
"My experience with shelton,was very rewarding, enjoyed speaking with him,he helped me decide on best car insurance, well informing of details, will recommend to family and friends, thank you."
We responded:
"Thank you, Claudia, for sharing your experience with Shelton. It's great to hear that he was able to assist you in choosing the best car insurance and provide detailed information. We appreciate your recommendation to family and friends."
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Hosam Banawan

December 16, 2025

5  out of  5
rating by Hosam Banawan
"Thomas is a professional who kmows how to win a customer and keep m ...he saved me on my house insurance so i added my cars also more savings ..i would recommend m to eveyone i know..keep up the good work Thomas..thank you ."
We responded:
"Thank you, Hosam, for sharing your experience with Thomas. It's great to hear that he was able to help you save on both your house and car insurance. We appreciate your recommendation and support."
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Luke Tortorella

December 16, 2025

5  out of  5
rating by Luke Tortorella
"Would highly recommend. Needed last minute insurance updates because my moving plans changed and Chris was able to help me extremely fast and efficiently. It was very easy and very helpful. I would recommend anyone in the Charlotte area or surrounding to go through Jared for any insurance needs, rental auto etc. Thanks again Jared & Chris!!"
We responded:
"Thank you, Luke, for your recommendation! We're glad Chris could assist you quickly with your insurance updates during your move. We appreciate your support and are here for any future insurance needs you may have. "
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Sarah Daniels

December 16, 2025

5  out of  5
rating by Sarah Daniels
"Chris went above and beyond to help start my policy"
We responded:
"Thank you, Sarah, for your feedback! We're glad to hear that Chris was able to assist you in starting your policy. Your support means a lot to us. "
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Jackie Simpson

December 15, 2025

5  out of  5
rating by Jackie Simpson
"⭐⭐⭐⭐⭐⭐️⭐️⭐️⭐️⭐️⭐️⭐️ I am a loyal customer and had been with Nationwide for many years. Over the past year, I realized I had been overpaying for my auto insurance—partly my own fault, as I’m a creature of habit and don’t change quickly. After being unsuccessful in getting Nationwide to lower my rates, I filled out an online insurance quote. That’s how Chris Garcia got my information. Chris was persistent, professional, and incredibly kind. Over the course of about three weeks, he consistently kept in touch and walked me through what felt like a big transition—from Nationwide to State Farm—but one that was truly needed for my financial well-being. Honestly, I don’t think I would have made the switch as quickly (or at all) if Chris hadn’t been so reassuring and genuinely caring. I even sent him my Nationwide proposal so he could make sure I was getting the same coverage, and he took the time to review it, adjust it accordingly, and walk me through everything step by step. That meant a lot to me. I never felt like I was just being sold insurance—I felt like I was working with someone who truly cared about my well-being and my pocket. Chris Garcia is professional, trustworthy, and attentive. I would absolutely recommend him to anyone looking to change insurance or find a company they can truly trust. Thank you, Chris, for leaving multiple messages and texts and for not giving up on me. Your persistence and care truly made a difference."
We responded:
"Thank you, Jackie, for sharing your experience with us. It's great to hear how Chris Garcia's dedication and professionalism made your transition to State Farm smooth and beneficial. We truly value your trust and recommendation. "
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Shirley videos

December 14, 2025

5  out of  5
rating by Shirley videos
"Thomas was and has been of the greatest assistance with my new policy in all manners. Polite, knowledgeable, and certainly of great value to me as well as to the company. Thomas took all the time necessary to address all of my concerns. Thank you Thomas again for all that you did for me. Shirley Wirth"
We responded:
"Thank you, Shirley, for sharing your experience with Thomas. It's great to hear how he was able to assist you with your new policy and address all your concerns. We appreciate your feedback and look forward to continuing to serve you."
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Belchester Associate

December 12, 2025

5  out of  5
rating by Belchester Associate
"I had the amazing chance to work with Chris!! He assisted me and worked with me through my hectic schedule especially during that holidays!! He got me into a great plan that covers car, renters and even life insurance cheaper than I was paying for just car and renters insurance!! Definitely will be referring others to them!!"
We responded:
"Thank you, Belchester Associate, for sharing your experience with Chris! It's great to hear he was able to accommodate your busy schedule and find you a comprehensive plan at a better rate. We appreciate your referrals and look forward to continuing to serve you. "
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Nike Thompson

December 11, 2025

5  out of  5
rating by Nike Thompson
"Chris was super attentive and helpful with my questions/needs!"
We responded:
"Thank you, Nike, for your feedback! We're glad to hear that Chris was attentive and helpful with your questions and needs. Your support means a lot to us. "